Payment Methods
Secure Payments
All transactions on werio.shop are processed securely. Our store is powered by Shopify, which uses industry-standard encryption and PCI DSS-compliant payment infrastructure. Werio does not store your full card details on our systems.
Accepted Payment Methods
We accept a range of secure payment options at checkout.
Cards: Visa, Mastercard, American Express, Diners Club, and Discover.
Digital Wallets: Apple Pay, Google Pay, and Shop Pay may also be available at checkout depending on your device, browser, location, and eligibility.
Available payment methods will be displayed during checkout.
Payment Processing
Payment is processed when your order is placed and successfully authorized. Orders will not be processed for shipment until payment has been successfully received or authorized.
All prices on our website are displayed in USD.
If you use a card issued outside the United States, your bank or card provider may charge currency conversion fees or other fees. Werio is not responsible for charges imposed by your financial institution.
Order Cut-Off Time
Orders placed and paid before 5:00 PM Eastern Time (ET), Monday through Friday, are generally processed the same business day.
Orders placed after 5:00 PM ET or on weekends and U.S. holidays will generally be processed on the next business day.
Payment Security and Fraud Prevention
For the protection of our customers and our business, Werio may conduct verification checks on certain orders.
In some cases, we may contact you to verify billing, shipping, or payment information before confirming an order.
We reserve the right to cancel and refund an order that we are unable to verify or that we reasonably believe may involve unauthorized or fraudulent activity.
Failed or Declined Payments
If your payment is declined, please:
- Make sure your card details have been entered correctly.
- Confirm that your billing address matches the address registered with your card provider.
- Check that your card has sufficient available funds or credit.
- Contact your bank or card issuer to confirm that there are no restrictions on the transaction.
If you continue to experience payment issues, please contact us at support@werio.shop.
Refunds
If your return is approved, your refund will be issued to the original payment method.
Refunds are generally processed within 3 business days after the returned product has been received and inspected. Your bank or payment provider may require additional time for the refund to appear in your account.
For complete information about returns and refunds, please see our Return & Refund Policy.
Contact
For payment-related questions, please contact us:
Werio
780 Greenlawn Ave
Islip Terrace, NY 11752
United States
Email: support@werio.shop
Phone: +1 845 904 7397