Privacy policy

At Werio, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Account information, if you create an account
  • Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Ship and deliver products
  • Provide customer service
  • Communicate with you about your orders
  • Respond to inquiries and requests
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized transactions
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments are processed through secure third-party payment providers. Werio does not store your complete credit or debit card number on our servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Improve website performance
  • Measure advertising and marketing effectiveness

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

5. How We Share Information

We may share personal information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website and hosting providers
  • Customer service providers
  • Analytics and advertising providers
  • Fraud prevention and security services

We only share information as reasonably necessary to provide services, operate our business, protect our customers, or comply with legal obligations.

We do not sell your personal information.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links to or integrate with third-party websites and services. These third parties operate under their own privacy policies.

Werio is not responsible for the privacy practices or content of third-party websites.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your information is used
  • Opt out of certain marketing communications

To exercise an applicable privacy right, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable laws.

When we make changes, we will update the Effective Date at the top of this policy.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: support@werio.shop
Phone: +1 845 904 7397

Werio
780 Greenlawn Ave
Islip Terrace, NY 11752
United States