Terms of service
Welcome to Werio. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.
1. Use of Our Website
You agree to use the Werio website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for fraudulent or unlawful purposes
- Attempt to interfere with or disrupt the website
- Gain unauthorized access to our systems or accounts
- Submit false or misleading information
- Abuse our ordering, payment, return, or refund processes
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and other information displayed on our website are accurate.
However, minor differences in product appearance, packaging, dimensions, or specifications may occur.
We reserve the right to correct errors, update product information, or change product availability at any time.
3. Prices and Payment
All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
When you place an order, you authorize our payment provider to process the applicable purchase amount.
An order is not considered accepted until payment has been successfully authorized and the order has been confirmed.
4. Order Acceptance
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:
- Suspected fraud or unauthorized activity
- Incorrect pricing or product information
- Product availability issues
- Unusual or excessive ordering activity
- Errors in the order or payment information
If we cancel an order after payment has been received, we will issue a refund for the amount charged.
5. Shipping and Delivery
Orders are generally processed within 1–2 business days.
Estimated delivery time is generally 1–5 business days after processing, depending on the destination and carrier.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or circumstances outside our reasonable control.
Customers are responsible for providing an accurate shipping address at checkout.
6. Returns and Refunds
Werio accepts eligible returns within 30 days of delivery.
We provide free return shipping for eligible returns and do not charge a restocking fee.
For complete information regarding eligibility, return procedures, and refunds, please review our Return & Refund Policy.
7. Damaged or Defective Products
If you receive a product that is damaged, defective, incomplete, or different from the product ordered, please contact our customer support team.
We may request photographs or other information to help evaluate the issue and determine the appropriate resolution.
8. Intellectual Property
All content on the Werio website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Werio unless otherwise stated.
You may not reproduce, copy, distribute, modify, or commercially exploit our website content without prior written permission.
9. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, advertising, hosting, and other business functions.
Your use of third-party services may also be subject to the terms and policies of those providers.
10. Disclaimer
To the maximum extent permitted by applicable law, the Werio website and its content are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms limits any consumer rights that cannot legally be excluded or limited under applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Werio will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
Our liability will not exceed the amount you paid for the specific product or service giving rise to the claim, except where a greater amount is required by applicable law.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the applicable laws of the State of New York and the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
14. Contact Us
If you have questions regarding these Terms of Service, please contact us:
Werio
780 Greenlawn Ave
Islip Terrace, NY 11752
United States
Email: support@werio.shop
Phone: +1 845 904 7397